Your personal information is treated like a deposit at okaybaazi — kept safe and handled with care. This page explains in plain language exactly what data we collect, why we collect it, where it's stored, and who may have access to it.
6 things to know before reading the full details.
Who this policy applies to: This Privacy Policy applies automatically whenever you use okaybaazi's website, mobile app, or any of its services. Continued use of the platform constitutes your agreement to this policy.
Okaybaazi collects user information in a number of ways. It is our responsibility to clearly communicate exactly what data is collected.
| Data Type | Source | Mandatory? |
|---|---|---|
| Name, mobile, email | Registration form | Yes |
| National ID Card | KYC verification | For withdrawals |
| Payment information | Deposit/Withdrawal | Yes |
| IP address, device | Automatic | Technical |
| Betting History | Platform operations | For legal requirements |
Okaybaazi collects data only for specific, legitimate purposes. Your information is never used without reason or without proper authorisation.
Marketing communications: If you'd prefer not to receive promotional emails or messages, you can opt out from your account settings or contact support. Core account notifications cannot be disabled.
Okaybaazi does not sell your data. However, in certain specific circumstances, limited information may be shared with specific third parties.
What We Will Never Do: Your data is never sold or transferred for commercial purposes to advertisers, data brokers, or any other third parties.
Okaybaazi uses industry-leading technology to keep your personal information secure.
Your responsibility: okaybaazi takes every reasonable step to keep the platform secure — but protecting your password and login credentials is your responsibility. Never share your account details with anyone.
Okaybaazi uses cookies and similar tracking technologies on its website and app. These help improve your experience and keep the platform running smoothly.
Okaybaazi does not retain any data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information (Active) | For as long as your account remains active | Service Operation |
| Transaction records | 5 years | International financial regulations |
| KYC Documents | 5 years after account closure | To comply with AML regulations |
| Betting History | 3 years | Dispute resolution & licensing |
| Customer support chat | 2 Years | Quality improvement and record-keeping |
| Marketing Preferences | Until consent is withdrawn | Promotional communications |
Closing your account does not mean all data is deleted immediately — certain information must be retained for a defined period for legal and regulatory reasons. Once that period expires, the data is securely deleted.
Okaybaazi believes you should have full control over your own data. The following rights are available to you.
You can request to see what data okaybaazi holds about you. This is typically provided within 30 days.
You can request corrections to any inaccurate or outdated information. Changes to your name or address may require additional verification.
You may request the deletion of specific data — however, some information may need to be retained due to legal obligations.
You can opt out of marketing communications or object to certain uses of your data.
You can request a copy of your data in a machine-readable format.
To exercise your rights: support@okaybaazi.clickEmail us or reach out via Live Chat. Once your identity has been verified, we will respond as quickly as possible.
Okaybaazi strictly does not provide services to anyone under 18. Collecting or processing data from minors is strictly prohibited.
To Parents & Guardians: If you suspect a minor in your household is using okaybaazi support@okaybaazi.clickimmediately. We'll take prompt action.
Okaybaazi may update this privacy policy from time to time. If changes are made, a notice will be posted on the platform and the "Last Updated" date at the top of this page will be revised accordingly.
For significant changes, you will be notified via your registered email or mobile number. Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy.
Tip: Check back on this page from time to time to stay up to date with the latest version of our privacy policy.
For any questions, concerns, or complaints regarding the Privacy Policy, please get in touch with okaybaazi.
If your concern is not resolved through okaybaazi, you may file a complaint with an international gaming authority or the data protection authority of the jurisdiction under which okaybaazi operates.
Many users in Bangladesh have reservations about sharing personal information online — and that's completely understandable. okaybaazi takes those concerns seriously. We want you to know exactly where your phone number, name, or payment details go once you provide them.
The core principle behind okaybaazi's privacy policy is straightforward — collect only what's necessary, keep it only as long as needed, and share it only with those who require it. These three principles guide everything we do.
When you make a deposit via bKash or Nagad, that transaction is recorded in okaybaazi's system. This isn't just to update your balance — under international Anti-Money Laundering (AML) laws, keeping a record of every transaction is a legal requirement. These records must be retained for up to five years. This isn't okaybaazi's own rule; it's a matter of international law.
The use of this transaction data is strictly limited — it is only used for managing your account, resolving disputes, and responding to legitimate requests from legal authorities.
At okaybaazi, KYC verification is required before your first large withdrawal. This means submitting a photo of your national ID or passport. Many users wonder why it's necessary — the answer is straightforward: a one-time verification makes future withdrawals faster, strengthens account security, and ensures no one else can access your funds.
KYC documents are stored on a secure server accessible only to the authorised compliance team. This information is never shared with other departments or used for any advertising purposes.
When you download the okaybaazi Android app, certain device permissions may be requested. You will be clearly informed why each permission is needed. The app does not continuously track your location, and it does not access your camera or microphone in the background.
Push notifications require separate permission — to turn them off, go to your phone settings and disable notifications for the okaybaazi app.
Okaybaazi's responsible gaming system analyzes your betting patterns and can detect unusual behavior — such as a sudden spike in bets. This analysis exists solely to help you; it is never shared with third parties or used against you.
To put it plainly — okaybaazi's privacy policy is not a legal formality or a box-ticking exercise. It's a genuine commitment. Our goal is to ensure every user in Bangladesh can share their information with complete confidence.
Answers to common questions about KYC verification and promotion updates.