Decimal format — how to calculate your returns:
Formula: Total Return = Stake Amount × Odds
Example: You place a ৳500 bet at odds of 2.40:
Total Return = ৳500 × 2.40 = ৳1,200
Net profit = ৳1,200 − ৳500 = ৳700
A few common examples:
— Odds 1.50 → ৳1,000 bet returns ৳1,500 (profit ৳500)
— Odds 2.00 → ৳1,000 bet returns ৳2,000 (profit ৳1,000)
— Odds 3.50 → ৳1,000 bet returns ৳3,500 (profit ৳2,500)
What Do Lower Odds Mean?
Lower odds indicate a higher perceived chance of winning — but a smaller payout. For example, odds of 1.20 represent the favourite, while 5.00 indicates the underdog.
In Live Betting: Odds change constantly during a live match. Always review the odds carefully before confirming your bet — once submitted, the bet is locked in at that exact odds.
1. Live Chat (fastest)
There is a chat icon in the bottom-right corner of every page on the platform. Click it to connect directly with a live agent. Average response time is 2–3 minutes.
Service Hours: 24 hours a day, 7 days a week.
2. Email
Use email for complex issues, sending documents, or filing a formal complaint.
Address: support@okaybaazi.click
You'll typically get a reply within 1–4 hours. For urgent matters, start your subject line with "URGENT".
3. Support Form
Log in to the platform and submit a ticket directly from the "Help" section. It works like email, but account-related issues are processed faster.
Tip: For urgent issues (can't log in, payment stuck), always use live chat. Support agents are available in Bangla.
License & Regulation:
okaybaazi operates under an international gaming license. License details are available in the site footer and on the "About Us" page, where you can verify them directly.
Proof of security:
— SSL Encryption: If the site URL shows a 🔒 icon and starts with https://, your connection is encrypted.
— RNG Certification: okaybaazi's games are tested by independent third parties, ensuring results are random and fair.
— Responsible Gaming: Operated in partnership with organizations such as GamCare.
— KYC Verification: Identity verification before withdrawal is a hallmark of a legitimate platform.
Fund Protection:
Player deposits are held in a separate account, kept entirely apart from the company's operating funds. This ensures withdrawals are possible at any time.
If you're unsure, make a small deposit and test a withdrawal — it's the most reliable way to verify the platform firsthand.
What you can change yourself:
1. Log in to okaybaazi.
2. Click the profile icon in the top-right corner.
3. Select "Edit Profile".
4. Update your email address, date of birth, and preferred language, then hit "Save".
Changing Your Mobile Number:
Changing your mobile number is a bit more involved, since it's tied to both login and payments.
1. Reach out via the support chat.
2. An OTP will be sent to your old number — enter it to verify your identity.
3. An OTP will be sent to your new number — enter it to add the new number to your account.
4. If the old number is no longer accessible, identity can be verified using KYC documents (NID/Passport) to make the change.
Name cannot be changed:
The full name you provide at registration cannot be changed later — it is locked to your KYC verification. If an incorrect name was entered, contact support and they will look into it through ID verification.
What you get in the browser:
— Login & Registration
— Sports Betting (including live betting)
— Casino Games & Slots
— Deposits & Withdrawals
— Viewing bonuses & promotions
— Account Settings
Best browsers to use:
Google Chrome on Android and Safari on iOS offer the best performance. Keep your browser updated — older versions may fail to load certain games.
What you won't get in the browser:
— Push notifications (instant goal/wicket updates)
— Home screen shortcut icon (though one can be added via "Add to Home Screen")
— Automatic login remembered in certain cases
If the app works better for you:
Download Page Get the Android APK — 10–15 MB, installs in under 2 minutes. iOS users get the best experience directly through their browser.
Changing Language While Logged In:
1. Click the profile icon → go to "Settings".
2. Look for the "Language" option.
3. Select your preferred language from the list.
4. Click "Save" — the page will reload and display in the new language.
Before logging in (on the homepage):
There is usually a globe icon or language selector at the top or bottom of the page. You can also switch languages from there.
Available languages:
Bangla (Bangladesh), English, हिन्दी, and several other languages. Bangladeshi users get both a Bangla interface and a Bangla-speaking support team.
Keep in mind: Changing the interface language does not affect the support language — if you write to support in Bangla, you will receive a reply in Bangla.
Method 1 — Via Mobile OTP (Fastest):
1. On the login page Go.
2. Click the "Forgot your password?" link.
3. Enter your registered mobile number.
4. A 6-digit OTP will be sent to your mobile — use it to verify your identity.
5. Create a new password (minimum 8 characters).
6. Log in with your new password.
Total time: typically 3–5 minutes.
Method 2 — Via Email:
If you provided an email address during registration, the reset link will be sent there. Be sure to check your spam folder as well.
No longer have access to your mobile number or email, or both have changed?
In this case, you'll need to contact the support team — support@okaybaazi.click. Submit a photo of your NID or passport to verify your identity, and the support team will help recover your account. This process typically takes 24–48 hours.
To avoid issues down the line, add an email address to your profile right after registering.